Q: Are you a factory or trading company?
A: We are a trading company. The suppliers we work with are quite professional and we have been partners for many years which ensures high quality products, competitive prices & professional services we can get and provide.
Q: Can you customize the products according to samples or drawings?
A: Yes. Our technicians and workers are ready to accept customized products which we have done for many clients before. But detailed request should be provided first.
Q: How about the delivery time?
A: Usually 3-5days if products are in stock, if not, 15-30days may needed according to different quantity.
Q: Can you provide samples?
A: Yes. For rebar couplers, samples are free to be provided. For thread gauges, samples are not free. And both freights should be collected.
Q: How about after-sales service?
A: Professional and timely pre-sale and after-sales services will be provided to each customer by heart. As we take every detail seriously.